ZEST / SUPPORT
A little help,
whenever you need it.
Questions, a bug, or an idea? Get in touch.
support@egoheadworks.com
Please include your app version, iOS or iPadOS version, device, and the steps that led to the issue. Share only content and screenshots you intend to send to support. Never send passwords or payment details.
Quick answers.
What is included in full access?
The current app lets you try three sample dishes. A one-time in-app purchase unlocks full access, with no recurring subscription. Verified owners of earlier paid-download versions keep full access.
How do I restore purchases?
Choose Restore Purchases in ZEST and use the original Apple Account. If your full access does not return, contact support with the app version and purchase details; do not send payment credentials.
I still see an old ZEST subscription.
Review or cancel it in Settings your name Subscriptions ZEST. Deleting the app does not cancel a subscription. Contact support about older purchases.
How do I restore progress?
Use the same Apple Account and enable iCloud for ZEST on both devices. Open the app with an internet connection. Contact support before reinstalling the app or resetting data.
How do I adjust a recipe?
Open the recipe and change the number of servings. Measured ingredients adjust; instructions such as “to taste” remain unchanged.
How do I report a recipe or accessibility issue?
Include the recipe name or screen, your language, and the expected behavior. For accessibility issues, include the feature you use, such as VoiceOver or larger text.
Who handles refunds?
Apple handles App Store payments and refund requests. Visit reportaproblem.apple.com to check purchases and request help.