Klarjahr / SUPPORT
A little help,
whenever you need it.
Questions, a bug, or an idea? Get in touch.
support@egoheadworks.com
Please include your app version, iOS or iPadOS version, device, and the steps that led to the issue. Share only content and screenshots you intend to send to support. Never send passwords or payment details.
Quick answers.
Restore purchases
Open the upgrade options in Klarjahr and choose Restore Purchases with the original Apple Account. Manage subscriptions in your Apple Account settings.
Entries and iCloud
Check that both devices use the same Apple Account and have iCloud enabled for Klarjahr. Synchronization needs a connection and may take time. Contact support before deleting the app.
Your personal journey
Prompts follow your start date. You do not need to select a year. Existing entries remain associated with their previous content.